Introduction: Managing rent collections can be complex, particularly when payments arrive from various sources such as Housing Benefits or Universal Credit at different times. At Konnexsion, we recognise the challenges faced by property managers in maintaining a consolidated view of their finances. That’s why we’ve developed a robust Payment Plan feature, designed to... Read more

In the dynamic environment of housing management, swift and effective handling of tenant issues is crucial. The advent of voice communication technology, integrated with comprehensive property management systems like Konnexsion, is revolutionising tenant interactions. This transformation is vividly demonstrated in our latest video, where we tackle a tenant’s urgent c... Read more

Introduction:Managing rent collection involves much more than just matching payments with invoices. It's about maintaining a detailed dialogue with your tenants, tracking commitments, and handling payments from multiple sources including Housing Benefit, Universal Credit, and direct tenant payments. Our latest video dives deep into the complexities of rent collection... Read more

We ran a solution walkthrough highlighting our 3 key focus areas of:Communicate EffectivelyManage SmartlyOverlook NothingThis was a great opportunity to showcase for the first time our fully integrated in-app telephony solutions and how it seemlessly integrates to case managment.All calls processed through Konnexsion are: Recorded TranscribedSummarised by our Advance... Read more

No matter who we talk to it's always TA Billing day that comes up as the day most people fear.- How to ensure the bills are right.- How to avoid missing properties or getting the rates wrong.- How to format the document correctly- How to ensure the receipt is correctly reconciled.Our TA billing system takes away all that stress. Accurate bills can be raised within mi... Read more

Enhance your email communications and streamline your workflow with our new ChatGPT integration. Introduction:We at Konnexsion are excited to announce our newest feature: Email Integration with ChatGPT. This groundbreaking integration empowers you to quickly respond to messages, create new emails, and even summarize entire email threads, all from within your Konne... Read more

Discover the Konnexsion EPC Module, a comprehensive solution for managing Energy Performance Certificates across your property portfolio. Simplify EPC management, make informed investment decisions, and plan retrofit programs with ease.... Read more

As part of a series of articles I am starting to look back at some of the existing Konnexsion features and the value they seek to bring you. The property finance solution is slightly different from our typical modules in that it isn't designed to support your day to day operations. Most of our core features aim to directly focus on operational impact be it via effic... Read more

A couple of weeks ago one of our customer advisory customers, Rob Mason @ RJL Property Group offered to come over to the Konnexsion offices and talk about his experiences of using our solution. What started with the intent of creating a single interview style testimonial ended up being a day spend building a number of mini video clips about various aspects of Konnexs... Read more

We’ve talked about Unified Messaging. This video dives into receiving an inbound text message using Konnexsion. We take you through the process of managing a text message or sms when you receive one. In this case it was from our tenant. Receiving an sms is similar to receiving an email. You need to decide if the message needs to be: Linked to a tenancy Added ... Read more

The true power of the Konnexsion communication capabilities becomes evident when you start create your own personal email addresses. This can be both for each of your team members and group mailboxes to share. With group mailboxes you can setup addresses like maintenance@ or accounts@. This video takes you through the process of setting up your subdomain and the s... Read more

At Konnexsion we talk about unified messaging but what is it? Well it’s the consolidation of different messaging types into a single solution. The solution of course is Konnexsion, but we go beyond that. With unified messaging enabled you are able to receive and send emails and sms messages from exactly the same place. Add to this the ability to receive voice mails... Read more

After you start to use Konnexsion for messaging you will quickly find that you want to make your documents and emails better visually presented. Do you want to add a disclaimer to the bottom of your mails as you sign them off? Our letterhead and email signature template features can help you with this. Letterhead is where you can add ‘company-wide’ content to ... Read more

When you first start using Konnexsion it’s a good ideal to have a look at the settings available to you so that you can configure the system to your specific needs. This video navigates you through the settings pages. Within settings you will be able to define your mailboxes, purchase and assign phone numbers and setup your calendar integration.... Read more

What would a Property Management solution designed to manage your rental business be without having a tenancy module. Within the tenancy module you are able to record your tenants details including providing them access to your Konnexsion portal. The tenancy module consists of: The Contract: Where you detail the key aspects of your tenancy agreement from start... Read more

>We have transparently integrated Konnexsion with Signable our eSignature provider. With our integration, you benefit from not having to download documents and upload them to separate systems.The full audit trail of activity is retained within Konnexsion including the final signed document.At the same time, you benefit from making use of an Electronic Signature platf... Read more

It’s that time again when I have the pleasure of putting pen to paper (or fingers to keyboard) to talk about a new Konnexsion release. This time as I sit here, putting my thoughts into words, I find myself struggling to explain how pleased I am with the results of what we have been working on over the last month.This release takes Konnexsion into new territory. Histo... Read more

I was going to call this release Project Finance as it contains:a significant upgrade to the way you can manage projects via casesa whole new module to reconcile your finances to your banknew financial transactionsHowever, the words Project Finance take me back to my Oil and Gas years, where it brings in a completely different meaning. It also made me think about som... Read more