Introduction: Managing rent collections can be complex, particularly when payments arrive from various sources such as Housing Benefits or Universal Credit at different times. At Konnexsion, we recognise the challenges faced by property managers in maintaining a consolidated view of their finances. That’s why we’ve developed a robust Payment Plan feature, designed to... Read more
Introduction: In the intricate world of housing management, Housing Associations are continually seeking methods to enhance efficiency and streamline operations. Administrative tasks, though necessary, can often become a significant drain on resources, consuming time that could otherwise be allocated to more impactful activities. The key to unlocking greater operatio... Read more
In the rapidly evolving landscape of property management, delivering seamless, efficient, and personalised tenant experiences is paramount. Konnexsion stands at the forefront of this evolution with our innovative Hub, epitomising the essence of omni-channel communication. Unlike traditional approaches that segment tenant interactions into isolated channels, our Hub e... Read more
Redefine Excellence in Housing AssociationsIn the complex realm of housing management, the pursuit of excellence is perpetual. With Konnexsion, envisage a future where operational challenges are navigated with unmatched ease, tenant relationships thrive, and strategic objectives are not merely achieved but surpassed. Uncover the transformative impact of Konnexsion on... Read more
In the ever-evolving sector of housing associations, the role of operations managers is becoming increasingly complex and demanding. Tasked with maintaining housing quality, ensuring tenant satisfaction, managing resources, and navigating a shifting regulatory landscape, the need for a comprehensive and adaptable solution has never been greater. Enter Konnexsion – yo... Read more
In the dynamic environment of housing management, swift and effective handling of tenant issues is crucial. The advent of voice communication technology, integrated with comprehensive property management systems like Konnexsion, is revolutionising tenant interactions. This transformation is vividly demonstrated in our latest video, where we tackle a tenant’s urgent c... Read more
Introduction:Managing rent collection involves much more than just matching payments with invoices. It's about maintaining a detailed dialogue with your tenants, tracking commitments, and handling payments from multiple sources including Housing Benefit, Universal Credit, and direct tenant payments. Our latest video dives deep into the complexities of rent collection... Read more
Discover the importance of key management in the property management industry, and learn how implementing an effective key management system can enhance security, save time and money, improve accountability, and streamline maintenance scheduling. Find out how a key management solution like Konnexsion can optimize your property management operations.... Read more
What is customer relationship management (CRM)?Customer relationship management, or CRM for short, is a tool that’s often mentioned when discussing sales functions. As a means to stay in contact with, follow up, and keep a record of your interactions with both current and potential prospects or customers, it’s one of the best methods to ultimately convert the busines... Read more
An interesting article on Property Week focuses on commercial real estate and talks about the need to Embrace change or fall behind. Whether this is really about embracing change or, in my view, “always looking forward and continually evolving”, I don’t know But the message is just as important to the residential PRS industry.I couldn’t be more aligned to the points ... Read more